Practical Information

Gallery Information

• The centre is open 5 days a week 9.30am-5pm (Tuesday – Saturday)
• Last ticket is sold at 3.30pm
• Tapestry Gallery closes at 4.45pm

Cafe

• Stitchers cafe is open from 09.30am-4pm
• Lunch is served 11am-3pm

Accessibility

• The centre is fully accessible and there is a lift to the first floor where the tapestry is displayed
• Hearing Loop is available
• There is a wheelchair available – if you wish to book it in advance of your visit please call 01896 809353
• There is a disabled parking bay next to the centre on Sime Place.

 On arrival

•  Please arrive at the Reception desk to show your pre-booked tickets or to purchase your ticket

Cycle racks

•  There are cycle racks outside of the Visitor Centre on Channel Street

Photography

•  Please note to preserve the future of the Tapestry, we would ask you to refrain from touching and do not take flash photograph

Pets

• Dogs are allowed in the café, but pets are not allowed in the gallery except for guide and assistance dogs.

General

• Access to galleries with bulky luggage is not allowed, we would be delighted to store for you, please ask for assistance if required.

   Wi-Fi and Social Media

• Free Wi-Fi is available throughout the Visitor Centre. 

 Evacuating the building

• In the unlikely event of needing to evacuate the building, staff will provide instructions5